Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your Items must be unworn, unwashed, and in their original condition with all tags attached.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, we will process it to your original method of payment. Your bank or card issuer may require additional time to post the credit.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@swampiron.com
Sale items
Sales items will be refunded at the price purchased.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@swampiron.com, and send your item to: 40 N. Charles Richard Beall Blvd. #1047 Debary, FL 32713
Shipping returns
We offer free returns. If you are not satisfied with your purchase, you can return eligible items within 30 days of delivery at no cost to you. We will provide a prepaid return shipping label for all approved returns.
Contact our support at contact@swampiron.com to request a return label
Need help?
Contact us at contact@swampiron.com for questions related to refunds and returns.